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Our first priority is always
you, our customer, which
involves providing you with
information on how to protect
yourself from the recent eCard
email scam impacting our
industry. As you may have heard,
fraudulent emails are currently
being sent that portray
themselves as messages from
legitimate companies but contain
malicious links. Vulnerable
computers may be compromised
when recipients click on these
links.
The good news is that there are
quick and easy ways to protect
yourself from these fraudulent
emails. First, you can choose
not to click on any links within
an email if you have any
suspicion that the eCard email
you received is fake. Instead,
users can always go directly to
the official website URL of the
stated eCard provider (e.g.,
www.e-card.com.au) to safely
pick up and view the eCard sent
to them by copying and pasting
your unique code (supplied to
recipients email) into the "View
Your Card" searchbox.
In addition, we have made some
significant changes to our eCard
notification email and pickup
practices, all in the spirit of
making legitimate eCards easy to
detect and view.
Please read below for more
information on our recent
changes.
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The sender's name and email
address is always in the
body of the email. You
should personally recognize
this individual before
engaging further in the
email.
-
We will never send you an
EXE file. If your email
contains a clickable URL
that is an EXE file, do not
click on it.
We have created this
informational portal to help you
navigate through your issues and
questions related to email
protection. Stay tuned for
future updates! |